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Whitestown Municipal Utilities

Set up new service

To set up a new account, please contact the Whitestown Municipal Utilities billing office via one of the methods below.

The following items are needed to open a new account:

  • Address for service
  • Closing/move-in date
  • Valid driver’s license (for all persons who will be listed on the account)
  • If you are renting, the lease/landlord information is required

Call us

Call us at 317-733-8584 and select option #2 for new service.

Email us

Email us at billing@whitestown.in.gov.

Stop By

Stop by and see us in the Whitestown Municipal Complex. We are located at 6210 Veterans Drive. Our office is open from 8:30 a.m. – 5 p.m. Monday through Friday.

Given any unforeseen issues, your water will be turned on within 24 hours after you have established your new account. Requests made on Friday will not be completed until Monday. A rental property may require more time if the property registration and inspection have not been completed.

Your bill will arrive monthly and include both water (if applicable) and sewer charges. The $25 account set-up fee will be added to your first bill.

Please note: If you are renting a home within the Whitestown Town limits, your landlord/property owner must be sure that the property is registered with the Town of Whitestown and that inspection requirements have been met. When they have, your landlord will be able to give you a “UTILITIES TRANSFER FORM” that you will bring with you when setting up your new account. Landlords/property owners can find more information here.